Privacy policy
Privacy Policy
Last updated: May 15, 2026
This Privacy Policy describes how TobiBrand (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from https://www.tobishoponline.com (the “Site”).
- Personal information we collect
Information you provide to us
We collect personal information you provide when you:
- Place an order or attempt to place an order
- Sign up to receive emails or SMS messages
- Contact customer support
This may include:
- Name
- Billing and shipping address
- Email address
- Phone number (especially for SMS marketing, if you opt in)
- Order information (items purchased, order history)
Payment information
Payments are processed by secure payment providers. We do not store full payment card details. Your payment information is handled according to the payment provider’s policies.
Payments are processed by secure payment providers. We do not store full payment card details. Your payment information is handled according to the payment provider’s policies.
Information collected automatically
When you browse the Site, we may automatically collect certain information, including:
When you browse the Site, we may automatically collect certain information, including:
- IP address
- Device and browser information
- Pages viewed and actions taken on the Site
- Referring website or search terms
- Approximate location (based on IP)
- Cookies and similar technologies
- How we use your personal information
We use your personal information to:
- Provide and fulfill your orders (processing, shipping, order confirmations)
- Communicate with you about your order and provide customer support
- Send marketing emails and SMS messages if you opt in (you can opt out anytime)
- Improve and optimize the Site (understanding how customers browse and shop)
- Measure advertising performance and run advertising campaigns (including Google Ads)
- Help detect and prevent fraud or misuse
- Cookies, analytics, and advertising
Cookies
We use cookies and similar technologies to operate and improve the Site. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Google Analytics
We use Google Analytics to understand how visitors use our Site (for example, which pages are visited and how customers move through the store). Google may collect information through cookies and similar technologies.
We use Google Analytics to understand how visitors use our Site (for example, which pages are visited and how customers move through the store). Google may collect information through cookies and similar technologies.
Google Ads
We use Google Ads features to measure ad performance and improve our advertising. This may include showing ads to people who have visited our Site or taken certain actions (often called remarketing/retargeting), where permitted.
We use Google Ads features to measure ad performance and improve our advertising. This may include showing ads to people who have visited our Site or taken certain actions (often called remarketing/retargeting), where permitted.
Opting out of targeted advertising
You can manage ad personalization through Google’s ad settings and your browser/device controls. You can also adjust cookie settings in your browser.
You can manage ad personalization through Google’s ad settings and your browser/device controls. You can also adjust cookie settings in your browser.
- Email and SMS marketing
If you opt in to receive marketing messages, we may send promotional emails and/or SMS messages about products, offers, and updates.
Email opt-out
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
SMS opt-out
You can opt out of SMS marketing at any time by replying STOP or using any opt-out method described in the message. Message and data rates may apply depending on your mobile carrier.
You can opt out of SMS marketing at any time by replying STOP or using any opt-out method described in the message. Message and data rates may apply depending on your mobile carrier.
- Sharing your personal information
We share personal information with service providers to help us provide our services, such as:
- Shopify (our ecommerce platform)
- Payment processors (to process payments securely)
- Shipping and fulfillment partners (to deliver your order)
- Marketing and analytics providers (email/SMS tools, Google Analytics, Google Ads)
We may also share personal information to comply with applicable laws, respond to lawful requests, or protect our rights.
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Data retention
We retain personal information as long as necessary to provide our services and comply with legal obligations. For example, we keep order information for recordkeeping unless and until you request deletion where applicable. -
Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. -
Your rights
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal information. To make a request, contact us using the details below. -
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page with a revised “Last updated” date. -
Contact
For questions about this Privacy Policy or requests related to your personal information, contact:
Email: contact@tobishoponline.com